September 24, 2013
September 3, 2013
Feature Do your key personnel in your dealership know what the score is, or even what it takes to win? What I mean is, does your service salesperson or parts salesperson know what level of sales they need to make each month, week, or day?
March 19, 2013
Feature I have made a career out of RV service. I’m a master certified technician, certified service writer/advisor, certified service manager and certified parts specialist. I’ve written books and articles, and now even a blog on RV service.
I have a couple of questions to pose and a few people to pose them to.
February 26, 2013
Feature RV technicians, service managers, service writer/advisors and even dealer principals contact me on a rather regular basis with a plethora of interesting questions and concerns.
February 22, 2013
Feature There is a very real possibility that by the end of this year RV technicians will lose what, in my opinion, is an invaluable training resource – RVIA’s Trouble Shooter Clinics.
February 20, 2013
Feature Go RVing Canada has launched its latest TV advertising effort with a new commercial.
December 4, 2012
Feature Are you paying a fine when your customers see an outdated sign at your dealership?