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Features

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Believe it or not, 100 percent service absorption is possible. It’s a matter of changing attitudes toward service and providing incentives to technicians.
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There is real profit to be found in doing thorough inspections on each customer’s RV and making recommendations for additional maintenance.  
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Such programs give customers a reason to say “yes” to additional service work and parts sales.
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Parts and service department revenues can be a valuable – yet often overlooked – part of total dealership revenues.
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As new unit sales slow, it’s imperative that dealerships invest money into education and training for their parts and service departments.  
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Gauging the efficiency and productivity of technicians and detailed tracking warranty work are vital to maintaining a profitable service department.
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The parts department can easily be the most challenging department to run within an RV dealership, but setting benchmarks for parts operations can give a business goals to shoot for.

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