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Webinar Focuses on Management Strategies

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Focusing on individuals’ strengths is the key to increasing customer satisfaction and employee morale — and it boosts productivity, too.

Learn how to use these strengths to best advantage in the management of a dealership during a free webinar at noon Eastern Time on March 12. Dealer webinars are provided through the Mike Molino RV Learning Center.

In this webinar dealers will learn how to assess applicants’ and employees’ temperaments to improve communication and teamwork with both employees and customers. When managers understand an individual’s temperament they can communicate and motivate both as team leaders or team players.

Join presenter Mike Postlewait, president of Management by Strengths as he discusses how to

·         Improve communication and teamwork by appealing to a person’s temperament.

·         Teach employees how to support each other and reduce costly turnover.

·         Use an understanding of temperament to strengthen employee and customer relationships to increase sales.

Live webinar attendees will receive three free MBS Profile Reports to help them experience the value of the Management By Strengths program. More information can be reviewed at www.strengths.com.

Click here to register.

For more information, contact Becky Ross at bross@kpaonline.com or 866-356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org or 703-591-7130.

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