Jan Kelly, president and founder of Kelly Enterprises, has been consulting RV dealers on proper business conduct for a long time. An expert in F&I, Kelly’s parallel background in sales proves invaluable as she consults dealerships on not only staying in compliance with state and federal regulations, but also in how they can and should use their F&I departments to add to the company’s bottom line and deepen the relationship with the customer. She’s seen it all in her decades in the industry, and she’s not afraid to speak up and tell dealers what they don’t want to hear sometimes.
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