Integrated Dealer Systems (IDS) will host this month’s Dealership Insights Forum on April 25.
The topic at hand will be “very relevant to the challenges dealers are facing right now,” said Sara McGuire, IDS content marketing manager.
“Your dealership’s fixed operations are key to maintaining steady revenue and driving growth — especially during economic downturns. But are you tracking the right service success metrics?” the forum’s description said.
This month’s Dealership Insights Forum takes place on Friday, April 25 at 11:30 a.m. EST / 8:30 a.m. PST, where IDS will dive into the metrics that matter most. Join the discussion on how to identify trends faster, boost the service department’s efficiency and eliminate costly bottlenecks.
Hosts:
- Don Miller, senior data innovation manager at IDS
- Kevin Gribble, dealership expert at IDS and former warranty manager
- Steve Shackelford, service director at The Great Outdoors RV
Discussion Questions:
- What should you be looking for in a service report?
- How are you monitoring unclaimed warranties?
- How are you monitoring technician success?
