Travel trailer and toy hauler manufacturer Cruiser RV has been recognized by the RV Dealers Association (RVDA) as a top manufacturer in dealer satisfaction. Cruiser RV is one of 10 manufacturers to receive this award for earning the highest ratings in the RVDA’s Dealer Satisfaction Survey.
“We are honored and proud to have received the DSI award this year,” said John Jones, senior general manager for Cruiser RV. “Everyone here has an ‘all-in’ mentality and we have worked hard this past year putting best practices in place that focus on product development, quality, and customer care. This award is for all our employees and the hard work they have given to our company. As we move forward, we will continue to focus and improve upon the foundation we have built and make sure the products we produce continue to be great trailers. We also thank all our dealer partners for their commitment to our products and the feedback they provide to help us get better every day.”
The DSI Quality Circle Awards recognize top manufacturers in several areas for dealer and customer support. The RVDA asks dealers to rate their level of satisfaction on four key areas: Reliability/quality, parts, warranty and sales. Between the U.S. and Canada, the RVDA received responses from more than 300 dealership locations.