DRV Luxury Suites, a manufacturer of luxury fifth wheel and toy hauler RVs, has just released a new brand website and consumer-facing app. The site features a new design, updated content and an enhanced customer experience with resources for new and existing DRV owners and RV shoppers. The consumer app, MyDRV, allows DRV owners to streamline and track information about their coach from a central location on their smartphones.
The focus of the revamped website is DRV Luxury Suites’ two models, Mobile Suites and Full House. A variety of new graphics, images and videos illustrate the highlights of each, including walkthrough video tours and carousels of the models’ many features.
“Our owners are people who know how to enjoy quality things in life, and our RVs are built to the high standards they bring to the table,” said Shawn James, general manager of DRV Luxury Suites. “With this new site, we wanted to create a seamless experience from our online presence to our real-world RVs, letting the quality of DRV Luxury Suites shine through in every detail.”
RV shoppers will find site tools like a dealer locator, buyer’s guide, information on virtual and real-world factory tours, brochures and the ability to connect with a product specialist one-on- one. They can access detailed floor plans across both luxury models, and even build out their ideal DRV Luxury Suites coach through the “Build Your Own” feature, selecting the features, fabrics and finishes they prefer the most.
Existing DRV Luxury Suites owners have access to extensive owner content like manuals, how-to videos, a glossary of RV terms and behind the scenes videos of how DRVs are made. They can also find a service center near them and review the terms of their warranties at a glance.
Owners can also find information on the site about the new MyDRV app. The app helps track a DRV coach’s service history, and provides maintenance recommendations for that specific model, along with displaying a customer’s past orders. Users can access a robust library of how-to content, checklists, and valuable resources and references from the palms of their hands, making it an invaluable resource on the road.