Ross Pantano, national sales director with Vision Management Group, and Anthony Fiorillo, president and CEO of Vision Management Group, will discuss the importance of adhering to best practices during a workshop in the F&I track at the upcoming 2022 RV Dealers Convention/Expo.
“F&I Best Practices” begins at 3:15 p.m. Wednesday, Nov. 9, and covers the specifics of what an F&I professional should do to help ensure a successful “turn” in the business office. Included in the 45-minute presentation will be proper turnovers from sales to F&I, introductions, the 300 percent rule, menus presentations and compliance.
Learning objectives for this session include:
- What an effective F&I manager does
- How to keep the F&I office compliant
- How to keep the business office accountable
- Why customers satisfaction increases with a proper process
The annual RVDA Convention/Expo is Nov. 7-11 at Caesars Palace in Las Vegas.
It brings together dealers, manufacturers, suppliers, and RV industry business partners for the premier dealer education and networking event of the year. To view the complete schedule and to register, click here.