Fun Town RV, the largest towables dealer in Texas, has partnered with the RV Technical Institute to provide their RV service technicians with access to RVTI’s gold standard training and curriculum.
“We put our customers and employees first in everything we do,” added Jeff England, COO of Fun Town. “Partnering with RV Technical Institute allows us to take our employees’ training and development to another level while continuing to exceed our customers’ service expectations.”
The program is available through a location subscription, which means Fun Town’s technicians can train in person at RVTI’s facility in Elkhart, Indiana, or through RVTI’s online course. The training initially started at one Fun Town location and, after it proved successful, was then expanded to each of the company’s 14 locations.
“Being able to offer training at each Fun Town RV location has made it convenient for our employees as well as for the service management,” said Amberly Bersin, Fun Town’s training manager. “It is our mission to provide the best experience to our customers, while also providing the best opportunities for advancement to our employees; RVTI helps us accomplish both.”
“Our expanded partnership with RVTI amplifies our commitment to growing the careers and knowledge base of our 400-plus service employees,” commented Nora Fournier, Fun Town’s director of human resources.