With the continued demand for key service parts, Jayco Inc. and NTP-STAG have formed a strategic partnership whereby more than 1,100 parts will be made available at all NTP warehouses for 24-hour delivery.
NTP is the leading distributor and marketer of aftermarket RV parts and accessories in North America. It is the largest warehouse distributor in the industry.
“Our goal is to make the service experience as simple as possible for customers.” said Steve Claude, vice president of Jayco Customer Service. “This strategic partnership with NTP is consistent with our mission to support current owners and dealers across the country and to continuously deliver better services to help support and improve the service process.”
In addition to the new partnership, Jayco announced it will offer free freight on all Jayco parts to include those delivered through NTP-STAG. With this plan, Jayco can be sure its dealers have critical parts they and its owners need for effective and cost-efficient shipping.
These new initiatives were established with the goal of improving RECT (Repair Event Cycle Time).