Roamly, a leading digital insurance platform, announced a partnership with National Insurance Inspection Services (NIIS) to streamline claims processing through the implementation of a pre-loss inspection tool for RVs.
This collaboration will expedite legitimate claims and enhance the overall policyholder experience, Roamly said.
“We’re excited to partner with NIIS on this important initiative,” said Jeff Cavins, CEO of Roamly. “More than a third of Americans admit to exaggerating damages on their claims. Until now, there’s never been a reliable way for the insurance industry to protect itself. Our innovative technology represents a fresh approach: it’s a departure from the industry’s usual tactics of raising rates or restricting coverage – practices that are widespread but often leave consumers frustrated and underserved.”
How Pre-Loss Inspections Accelerate Claims Processing
Roamly policyholders in the RV market can now opt-in to the self-inspection option immediately upon purchasing a policy and complete an e-survey provided by NIIS to document the condition of their new RV. This process provides an accurate depiction of the pre-loss condition of the vehicle, aiding risk assessment and ensuring faster compensation for legitimate claims.
In a world where the attention economy is increasingly strained, customers are seeking faster, more efficient insurance services. The new tool addresses this demand by providing a more streamlined claims process, reducing processing times.
“Insurance should provide peace of mind and quick support when needed,” said NIIS President Curtis Goldsborough. “We’ve proven the value of self-inspection in the property insurance space. Through this partnership with Roamly, we’re excited to bring this same value to the world of auto insurance.”
How Insurance Fraud is Driving Up Consumer Costs
The partnership comes at a crucial time when insurance costs are at an all-time high. According to the Insurance Information Institute, insurance fraud costs the average U.S. family between $400 and $700 per year in increased premiums. This partnership aims to address the issue by predicting and preventing fraud, ultimately lowering premiums for good actors.
The new policyholder e-survey will initially serve RV owners but has the potential to expand to standard passenger auto insurance across all Roamly partnerships in the future.
Roamly and NIIS are confident that over time this approach will not only speed up claim payouts for policyholders but also create a more transparent and efficient insurance ecosystem.