RV Retailer has announced what it calls an industry-leading partnership with the RV Technical Institute to provide all RVR techs with access to RVTI standardized training, curriculum, and certification resources through RVTI’s Authorized Learning Program.
“We are pleased to announce a multi-year partnership with RVTI to deliver training and certification for our service technicians across the RV Retailer family of stores,” said Jon Ferrando, CEO and president of RVR. “This investment by RVR in tech training will support the continued growth of our service and parts business. We are committed to ensuring that we have the best certified technicians who have the resources available to advance their skills and provide the highest quality RV service for our customers at our 55 stores.”
Created by top RV industry experts, RVTI offers the only industry-wide training program and career path for RV technicians. The career path includes four levels of certification, from a Level 1 Certified Pre-delivery Inspection Technician all the way to a Level 4 Certified Master Technician.
“RV Retailer’s commitment to training and developing its service technicians is setting the bar for the industry to follow and makes them the perfect learning partner for the RV Technical Institute,” said Curt Hemmeler, executive director of the RV Technical Institute. “Through attracting new service technicians to meet the demand of the rapidly growing RV industry and providing the gold standard RV Technical Institute training to their technicians, RV Retailer is showing their dedication to improving the customer experience.”
Under the terms of the new partnership and investment by RV Retailer, service technicians employed by RVR will have access to all RVTI training material at no cost to the service technicians. This includes all materials, unlimited testing, and access to self-paced online programs, as well as a comprehensive training portal and individual profiles to track their personal certifications in the portal.
“The partnership with RVTI expands our commitment to train our 400-plus service technicians,” said Chris Glenn, RVR’s vice president of service and parts operations. “This program coupled with our tech apprenticeship program, on-site tech training, and virtual leaning modules helps our service technicians gain the knowledge and experience needed to grow their careers.”