Truma has appointed Rob Kolean, as head of service for its North American headquarters in Elkhart, Ind. Kolean will support Truma as it continues to grow its Truma Mobile Service fleet and as open its new North American headquarters in Elkhart later this year which will include a full Truma sales and service center.
“Truma owners expect perfect customer service to come with our high quality, innovative products,” said Gerhard Hundsberger, president and CEO of Truma. “The next generation of millennial customers will expect an even better service experience than past generations. That’s why Truma is focused on building an outstanding service network throughout the USA and Canada. Truma is becoming one of the best service providers in our industry and we are confident that Rob Kolean has the right mindset to help us achieve our service goals.”
Kolean has a degree in business management from Cornerstone University. He recently worked for a supplier in Elkhart and has more than 15 years’ experience in operations, customer service and sales management in both the auto and RV industry.
“I decided to join the Truma team because of the opportunity to work with a cutting-edge company that offers top-of-the-line RV systems,” Kolean said. “I am excited to grow with Truma and help them continue to give customers outstanding experiences with the company and the products we provide.”