As sales operations manager at Dragonfly Energy, maker of Battle Born Batteries, Jodi Keena is charged with leading a team that serves as both sales representatives and technical support. Jodi has made her mark during her six years at Dragonfly Energy and, Tyler Bourns, chief marketing officer at Dragonfly Energy, describes her as a “cornerstone” of the sales team.
“As the head of our inside sales staff, she ensures that customers receive timely and comprehensive support in building their power systems, a complex process that requires both technical proficiency and exceptional customer service,” Tyler says of Jodi. “Managing a team that serves as both sales representatives and technical support can be demanding. Jodi effectively balances the workload of her team, ensuring that customers receive timely assistance and that orders are processed efficiently. Her ability to prioritize tasks and allocate resources effectively has been instrumental in overcoming challenges and maintaining a high level of customer satisfaction.”
Jodi’s leadership extends beyond her direct team.
“She has played a critical role in mentoring and developing new sales representatives, sharing her industry knowledge and best practices to help them succeed,” Tyler says. “Her ability to inspire and motivate her team has contributed to a positive and productive work environment.”
Jodi has helped Dragonfly Energy generate tens of millions of dollars in annual revenue.
“Her effective management of the inside sales team has ensured a steady flow of incoming orders and contributed significantly to the company’s overall growth and success,” Tyler says.
When she’s not working, Jodi enjoys hiking, biking and camping. Her love of nature and adventure aligns with the lifestyle of many Dragonfly Energy customers, allowing her to connect easily with fellow outdoor enthusiasts.
Jodi says being part of a company that is “revolutionizing sustainability in the RV industry” is incredibly rewarding.
“I’m proud to contribute to a cleaner future and am excited to continue this journey,” she says.
Jodi’s advice for upcoming leaders in the RV space:
“The RV industry is constantly evolving, especially in technology and sustainability. Keeping up on these trends, as well as having a clear vision and strategy of where your company is heading, is crucial. And having a strong team that believes in the vision of the company.”