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Truma Introduces Dealer/Service Program at RVDA Con/Expo

Truma North America is bringing the Truma Dealer/Service Program to Las Vegas this week for the 2026 RVDA Dealers Convention/Expo at the Paris Hotel and Convention Center. Truma is serving as one of the sponsors for the convention’s workshops and exhibiting in the Expo, Booth 506.

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Harris

“After soft-launching the Truma Dealer/Service Program last year, we are excited to introduce it to a greater audience during the annual gathering of RV dealers from across North America,” said Stacey Harris, head of marketing and retail sales.

The Truma Dealer/Service Program is exclusive to RV service locations with at least 25% of their technicians trained on Truma system, Truma said. The program has two tiers, each with unique requirements, pricing structures, exclusive aftermarket sales opportunities, potential credit terms and direct lead generation from Truma.

“This past year we spent a lot of time listening to dealers as to what they were looking for in a partner,” Harris stated. “We have been intentional in our scaling up of the program, which translates to purposefully taking time to listen. We have refined the Truma Dealer/Service program to meet what we are hearing from our current partners both on the dealer and RV Manufacturing level. It is important we show our RV Manufacturing Partners how we will support their dealer base.”

Currently, more than 500 service locations across North America have participated in training on Truma systems, the company said. Those locations are listed on Truma.com/us as Truma Service Partners. A Truma Service Partner that has at least 25% of its technicians trained on all Truma Systems, including the Alde hydronic heating system, can apply to be a Truma Premium Partner.

“To be eligible to be a Truma Premium Partner, a service location must first meet the training requirement,” said Harris. “We have heard from many dealers and manufacturing partners that appreciate the technical training requirement. After that, we look at geographic location, Google ratings, and credit ratings because, in the end, we want Truma owners to receive the same level of exceptional service at a Truma Service or Premium Partner that they would expect at a Truma-owned facility.”

According to Harris, there are two final sessions of Truma Technical Training at the RVTI in Elkhart, Indiana, this year, and the 2027 Truma Training Schedule will be announced in early December on Truma.com/us.

RV dealers attending the RVDA Dealer Convention/Expo in Las Vegas can learn more about the Truma Dealer Service Program at Truma’s Booth #506 or by emailing [email protected].

RV PRO Staff

The go-to business-to-business publication for RV industry professionals, RV PRO features a team of experienced writers and editors with a collective 54 years of editorial experience and 11 years of RV industry experience. For more about our team, visit rv-pro.com/about

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