Don Miller is an experienced senior data consultant at IDS — Integrated Dealer Systems — with over 30 years of industry expertise. He offers training, consulting and analytical services to dealer-ships, specializing in data analysis. Miller works extensively to educate dealerships on the benefits of adopting a data-driven decision model. He is the creator of the IDS RECT report, which won the RVDA Chairman’s Service Award and is used worldwide by dealerships to improve customer experiences.