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Win Over the Customer First
There is one scenario at RV dealerships that might be at the heart of losing more deals than any I…
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How To Handle Customer Rejection
One of the things new salespeople tend to underestimate and experienced salespeople constantly struggle with is being able to manage…
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Effectively Managing Downtime in Sales
Unfortunately, there are many things a salesperson cannot control when they go to work each day. They have no control…
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Reading Your Customers’ Body Language Cues
In these slow economic times for the RV business, salespeople are under constant pressure to find a competitive edge against…
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The Importance of Follow-Through in Sales
There are many steps that need to happen correctly for salespeople to close a deal with customers when the weather…
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Adjust Presentations To Fit Your Customer’s ‘Type’
As I talk to some of the best RV salespeople in RV dealerships across the country, I find one common…
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How To Actively Listen to Your Customers
If you were to ask customers what their number one complaint is when working with a salesperson, what do you…
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The Benefits of Building Customer Trust
Of all the things salespeople need to learn when working with customers, the one thing often missed when dealerships train…
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The Make-or-Break Moment With Customers
Many RV dealerships in the United States have at least a general sales process they like their staff to follow…
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The Top 11 Most Important RV Sales Skills
There are many skills RV salespeople must master be in the top 20% and start living more off their referral…
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