What Dealers Have to Say

The results are in — RV PRO conducted a survey during January of RV industry professionals who sell RVs. We heard from 151 people on several issues facing the industry, in addition to questions about manufacturers’ quality. We collected information about which RV brands they think are at the top for their warranty policy, quality, procurement of replacement parts and more.

Which OEM has the best warranty policy?

1. 1. Jayco
   2. Forest River
   3. Grand Design
   4. Keystone
   5. Alliance

Which travel trailer OEM has the best quality?

1. 1. Jayco
   2. Forest River
   3. Grand Design
   4. Airstream
   5. KZ

Which fifth wheel OEM has the best quality?

1. 1. Jayco
   2. Grand Design
   3. Forest River
   4. Three-way tie: Keystone, KZ and Alliance RV

Which Class A OEM has the best quality?

1. 1. Jayco
   2. Entegra
   3. Newmar
   4. Tiffin
   5. Winnebago

Which Class C OEM has the best quality?

1. 1. Jayco
   2. Forest River
   3. Winnebago
   4. Dynamax
   5. Coachmen

Which OEM has the best PDI?

1. 1. Jayco
   2. Forest River
   3. Grand Design
   4. Airstream
   5. Newmar

Which Class B OEM has the best quality?

1. 1. “Other” – write-in votes include Jayco and Entegra
   2. Thor Motor Coach
   3. Winnebago
   4. Airstream
   5. Coachmen

Which OEM brand has the best resale value?

1. 1. Jayco
   2. Airstream
   3. Grand Design
   4. Forest River
   5. Four-way tie: Keystone, Newmar, Tiffin, Winnebago

Which OEM is it easiest to get replacement parts from?

1. 1. Jayco
   2. Forest River
   3. Grand Design
   4. Keystone
   5. Winnebago

How would you describe your current inventory levels compared to last year’s levels?

Too much — 24.5%
Just right — 65%
Not enough — 10.5%

How would you expect RV sales at your dealership to fare in 2024?

Sales will exceed 2023 — 36%
Sales will be roughly the same as 2023 — 41%
Sales will be lower than in 2023 — 23%

What are the greatest issues facing your dealership in 2024? Choose 3 answers.

A. Competition — 17.88%
B. Labor — 29.14%
C. Inventory — 14.57%
D. Inflation — 66.89%
E. Consolidation — 9.93%
F. Supply Chain — 14.57%
G. Government Regulation — 11.92%
*Other (please specify) — 21.19%

“Other” answers included: interest rates (mentioned by the most respondents), election year, gas prices, consumer confidence, and finding quality team members