Many different elements go into establishing and maintaining a successful dealership, but at the core is the parts and service department. “Fixed operations” – as they’re called – are all consultant Don Reed and his company, DealerPRO Training, are concerned with. For him, an effective fixed ops department can make – and just as easily break – an otherwise strong operation. He’ll explain his fascination with fixed ops and why they are so critical to a healthy dealership.
Sponsored by Blue Ox
Produced and hosted by Tony Kindelspire