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Ep. 62 – Don Reed: Focusing on a Dealership’s Heart

Many different elements go into establishing and maintaining a successful dealership, but at the core is the parts and service department. “Fixed operations” – as they’re called – are all consultant Don Reed and his company, DealerPRO Training, are concerned with. For him, an effective fixed ops department can make – and just as easily break – an otherwise strong operation. He’ll explain his fascination with fixed ops and why they are so critical to a healthy dealership.

Sponsored by Blue Ox

Produced and hosted by Tony Kindelspire

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