Airstream recently announced its top dealer rankings based on retail units sold and customer satisfaction scores between July 2021 and July 2022. The awards were announced at the company’s annual International Dealer Meeting in Colorado Springs, Colorado, July 18-20.
Airstream of Tampa, located in Dover, Florida, was named the top overall United States Airstream dealership, with the highest sales for towable and motorized combined at a single location. Airstream Adventures Northwest took the top spot for the largest dealer group. Woodland Airstream, located in Grand Rapids, Michigan, was named the top parts dealership.
“Airstream’s global dealer network is the strongest in the industry and the bedrock of our business,” said Bob Wheeler, president and CEO Airstream. “After having to postpone this annual meeting for two years, it was great to bring our dealers together in Colorado, celebrate our mutual success, and look ahead to what we’ve got on the horizon. One key message that we delivered was that, though the RV industry is facing some headwinds, Airstream has been careful to manage its business so that we can all count on continued growth.”
Below is a complete list of this year’s winners:
Top Overall Single Dealer Location – United States – Airstream of Tampa – Dover, Florida
Top Overall Dealer Group – Airstream Adventures
Top International Dealer – Roka-Werk Airstream Germany – Merenberg, Germany
Top Overall Dealer in Canada – Can-Am RV Centre – London, Ontario
Top Parts Dealership – Woodland Airstream – Grand Rapids, Michigan
Top Travel Trailer Dealers
East Region
- Airstream of Tampa – Dover, Florida
- Colonial Airstream – Millstone Township, New Jersey
- Woodland Airstream – Grand Rapids, Michigan
- Airstream of Virginia – Ashland, Virginia
- Airstream of South Florida – Fort Myers, Florida
Central Region
- Airstream of Austin – Buda, Texas
- Windish RV Center – Lakewood, Colorado
- Airstream of DFW – Fort Worth, Texas
- Lazydays of Minneapolis – Anoka, Minnesota
- Ewald’s Airstream of Wisconsin – Franklin, Wisconsin
West Region
- Airstream Adventures – Fairfield – Fairfield, California
- Airstream Adventures – Seattle – Seattle
- Airstream Adventures – Portland – Portland, Oregon
- Airstream Inland Empire – Temecula, California
- We Are Airstream Superstores – Chandler, Arizona
Overall Top Travel Trailer Dealer – Airstream of Tampa – Dover, Florida
Top Touring Coach Dealers
East Region
- Airstream of Tampa – Dover, Florida
- Airstream of South Florida – Fort Myers, Florida
- Colonial Airstream – Millstone Township, New Jersey
- Campers Inn RV of Troy – Troy, Ohio
- Airstream of Virginia – Ashland, Virginia
West Region
- Airstream Inland Empire – Temecula, California
- Airstream Adventures – Fairfield – Fairfield, California
- Airstream Los Angeles – San Gabriel, California
- Airstream Adventures – Seattle
- Airstream Las Vegas – Las Vegas
Overall Top Touring Coach Dealer – Airstream of Tampa – Dover, Forida
This year’s International Dealer Meeting also provided an opportunity for Airstream’s sales department to acknowledge the continued success of the Five Rivet Program – an Airstream Dealer Program that identifies and rewards dealers that provide the best customer experience and support in the categories of branding, sales, delivery, service and loyalty. Dealers qualifying as a Five Rivet Dealer have met stringent requirements to improve the customer experience from the time the customer becomes interested in a product, through the sales process, delivery, warranty period and beyond. Qualifying dealerships will be indicated as such on www.airstream.com with the coveted Five Rivet status logo.
“The Five Rivet program is now heading into its sixth year of existence and it’s been an enormous benefit to our customers,” said Humphreys. “Our Five Rivet dealers are really the core of this network, and we love to see them keep evolving and keep finding ways to improve the customer experience from beginning to end.”
Humphreys praised the dealers who have maintained their Five Rivet status as the program continues to raise the bar for customer satisfaction.
“A special congratulations goes to Colonial Airstream and Airstream Adventures – Boise for making Five Rivet every quarter since the program’s inception,” he said.
Five Rivet Dealers
East Region
- Colonial Airstream – Millstone Township, New Jersey
- Woodland Airstream – Grand Rapids, Michigan
- Airstream of South Florida – Fort Myers, Florida
- Airstream of Tampa – Dover, Florida
- Airstream of North Georgia – Norcross, Georgia
Central Region
- Airstream of New Mexico – Albuquerque, New Mexico
- Airstream of DFW – Fort Worth, Texas
- Gateway Airstream – Wentzville, Missouri
- Airstream of Mississippi – Gulfport, Mississippi
West Region
- Airstream Adventures – Boise – Caldwell, Idaho
- Airstream Adventures – Fairfield, California
