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Compliance Programs Can’t Just Sit in a Drawer

jTom KlineKline

Tom Kline is founder and chief consultant for Better Vantage Point, which counsels dealerships large and small all over the country, said that the first thing he asks is if a dealership has a robust compliance program. Many do, he notes, and that’s great, but if they don’t have a staffer in charge of overseeing and enforcing that program, that’s a red flag for him.

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