BMPRO, an Australian supplier of control and management systems, has produced a range of educational videos on its YouTube channel.
Earlier this year, BMPRO launched a smart RV control and monitoring systems for the U.S. market called RVMaster and JAYCOMMAND. The company supports RV dealers and customers through the local Elkhart, Ind.-based customer service office.
BMPRO utilizes customer service technology through Zendesk to monitor and manage customer feedback. To support U.S. RV dealers and owners, BMPRO has identified the possible questions and challenges that users may experience. While customers are getting familiar with the smart RV systems, BMPRO has created a series of how-to videos featuring tech tips, all published on the BMPRO YouTube channel.
Tech tips from “Dave from Down Under” contain useful information split into small sections, clearly detailing BMPRO products’ features and functions.
