Lincolnshire, Ill.-based Camping World Holdings reports a 9 percent increase in revenue in the second quarter compared with a year ago: $1.6 billion, compared with $1.5 billion in Q2 of 2019.
Net income for the recent quarter was also up year-over-year: $163 million, compared with $53 million.
The head of the company said investing in technology – well before the COVID-19 pandemic hit – has proven to be a wise move.
“I am extremely proud of the way our team has evolved their processes to changing business conditions,” said Chairman and CEO Marcus Lemonis in a statement accompanying the earnings report. “Over the past 24 months, we have made significant investments and enhancements in our digital capabilities, which has allowed us to quickly pivot and handle the surge in web traffic, call center volume and lead volume that we have seen since mid-April for our products and services. Through our enhanced platform, we have been successful in engaging new and existing customers in all areas of our business, including customer service, tech support, RV unit selection and demonstration, RV service assistance, retail product selection and installation, and the sale of Good Sam protection plans and services such as roadside assistance, extended warranties, insurance and travel assistance. In addition, our team has done an amazing job at managing our supply chain and replenishing inventory levels in key products and categories. As a result, we are very pleased with our year-to-date and quarterly results, and the prospects for the future.”
For the first six months of the year, Camping World reported total revenue of $2.6 billion, compared with $2.5 billion a year ago.