RV roadside assistance company Coach-Net has partnered with Velvac to launch an integrated vehicle service and diagnostics program.
Coach-Net leveraged Velvac’s Road-iQ to offer a cloud-based service and diagnostic program called Protect.
The system delivers comprehensive vehicle diagnostics to the driver, and remotely to Coach-Net’s customer service center, thus enhancing roadside assistance by providing information on potential fault conditions before a breakdown occurs.
With Road-iQ’s cloud-based communications and location tracking, Coach-Net’s Smart Protect service can pre-emptively direct drivers to the nearest dealer capable of servicing their vehicle.
“We’re delighted to be partnering with Coach-Net to bring a new level of connectivity to the RV industry,” said Velvac CEO Jeff Porter. “With Road-iQ and Smart Protect, service and technology connect in real time.”