News

Dealers Give Lance High Marks in Three Categories

This article is from our older website archives. Some content may not be formatted or attributed properly. Please Contact Us if you feel it needs to be corrected. Thank you.
screen_shot_2015-11-18_at_10

The RV Dealers Association named Lance Campers among its list of Quality Circle Award winners for all three of the company’s product lines.

In the RVDA’s 22nd Annual Dealer Satisfaction Survey, which measures dealers’ overall satisfaction with manufacturers, dealers tapped Lance products in the ultra-light travel trailer, truck camper and toy hauler categories.

To qualify for the DSI Quality Circle Award, manufacturers must receive at least 15 dealer responses and achieve a score of 4 or higher on a 5-point scale.

Dealers rate manufacturers in the key areas of sales support, product quality and parts/service/warranty support, as well as overall dealer satisfaction.

“We are very proud of our dealer partners and the relationship we have built with them. The Lance team works hard every day to earn their business and to partner in maximizing the return on their investment with us,” Lance President Jack Cole said in a news release.

“We are very proud of winning the RVDA DSI Quality Circle Award again this year and would like to thank all of our dealers for taking the time to complete this year’s DSI survey and for their continued vote of support and confidence,” National Sales Manager Gary Conley said.

The DSI Quality of Circle Awards will be presented during the RVIA National RV Trade Show later this month in Louisville, Ky.

Related Articles

Back to top button