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DSI Awards, Canadian Dealer of Year Award Bestowed

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LOUISVILLE, Ky. – With rain falling by the bucketful Monday, it might have been more appropriate to have ark dealers gathering this year than RV industry professionals.

But an afternoon of educational gave way to a pair of traditional RV Industry Association National RV Trade Show events to let everybody know the annual event wouldn’t be a slave to the weather.

The RV Dealers Association handed out 15 Quality Circle Awards at the Crown Plaza Hotel. These brands/manufacturers/product categories received at least 15 dealer responses and scored 4.25 or above on a 5-point scale in overall dealer satisfaction in the association’s 23rd Annual Dealer Satisfaction Index survey.

Manufacturers were judged on reliability/quality, parts support, warranty support and sales.

“It’s another way that RVDA helps serve as the voice of the dealer in industry relations, which is so important to the health of the overall RV business,” said RVDA Chairman Darrel Friesen.

Winners in the motorized category Airstream, Leisure Travel Vans/Triple E, Newmar, Pleasure Way and Tiffin Motorhomes.

Judged best among towable manufacturers were Airstream, Coachmen, DRV, Forest River XLR, Grand Design, Gulfstream, Heartland, Keystone, K-Z, Lance and Venture.

RVDA of Canada also held its annual Canada Night event at the Galt Hotel, which was decked out in its Christmas finest.

During the event, George Goodrick of Adventure Sports in Dartmouth, Nova Scotia, was honored with the Canadian RV Dealer of the Year award.

Unlike the U.S. RV industry, Canada’s dealers have had a tough year, with RV retail down an estimated 14 percent over 2015, according to data from Statistical Surveys.

Some bright spots are seeming to indicate Canada’s business may be turning the corner. Class B motorhome sales increased 27 percent and third quarter shipments to Canada increased by 18 percent.

In addition, RVDA of Canada Chairman Sam Parks said a recent consumer show in Ontario resulted is sales totaling more than $10 million.

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Travis O. Pryor

Travis Pryor is the former managing editor of RV PRO.

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