No stranger to the RV industry, Pete Smith will address five challenges that every manager will encounter and discuss how to have strategic conversations during the “Conversations That Matter” workshop at the 2022 RV Dealers Convention/Expo.
The event will take place Nov. 7-11 at Caesars Palace in Las Vegas.
RVDA said Smith has helped individuals, teams and organizations improve their leadership and personal growth for more than 25 years.
Smith’s workshop will show why certain conversations are so effective, but also will teach exactly how you need to phrase your conversations to maximize results. The workshop will be part of the dealer/GM track and will be presented at 8:45 to 9:45 a.m. on Wednesday, Nov. 9.
Topics for this course include:
- Build trust, accountability and responsibility among team members
- Managing micro-managers
- Create a framework for addressing conflict among team members and stop spending time dealing with drama
- Recognize people in a way that they’ll remember for years
In addition, Smith will present “Rockstar Manager: From Valued Colleague to Significant Leader” — a half-day leadership development course that takes place at 8 a.m. on Tuesday, Nov. 8. The course is presented by the RVDA Leadership Roundtable, formerly known as the Young RV Executives group, and is made possible by Gulfstream Coach. To maximize student participation and networking, the course is limited to 50 dealer attendees. Registration for the course is $119.
During the discussion, Smith will highlight that the most important relationship that exists within any organization is the relationship between an employee and their immediate supervisor. Sounds easy, yet management can be one of the most challenging aspects of one’s professional career. The key is in know-how.
The learning objectives for this session include:
- To uncover their manager identity and commit to modeling the desired behavior
- The fears which can cripple teams and take steps to overcome them
- To implement a common language that keeps all team members operating with the same goals in mind
To see the complete schedule and register click here.