Fun Town RV, the largest towables dealer in Texas, has partnered with the RV Technical Institute to provide their RV service technicians with access to RVTI’s gold standard training and curriculum.
“Fun Town is committed to training its technicians and looks to provide excellent service to its customers at each of its locations across the country,” said Curtis Hemmeler, executive director of the RV Technical Institute. “The industry is continuing to address the RV service technician shortage and Fun Town’s partnership with the RV Technical Institute helps us fill in this gap. Their team continues to make great contributions to the industry and our team at the RV Technical Institute is excited about the opportunity to work with them.”
“We put our customers and employees first in everything we do,” added Jeff England, COO of Fun Town. “Partnering with RV Technical Institute allows us to take our employees’ training and development to another level while continuing to exceed our customers’ service expectations.”
The program is available through a location subscription, which means Fun Town’s technicians can train in person at RVTI’s facility in Elkhart, Indiana, or through RVTI’s online course. The training initially started at one Fun Town location and, after it proved successful, was then expanded to each of the company’s 14 locations.
“Being able to offer training at each Fun Town RV location has made it convenient for our employees as well as for the service management,” said Amberly Bersin, Fun Town’s training manager. “It is our mission to provide the best experience to our customers, while also providing the best opportunities for advancement to our employees; RVTI helps us accomplish both.”
“Our expanded partnership with RVTI amplifies our commitment to growing the careers and knowledge base of our 400-plus service employees,” commented Nora Fournier, Fun Town’s director of human resources.
