Furrion has selected OnPoint Warranty Solutions to manage Furrion’s warranty programs. OnPoint will provide warranty service administration for Furrion’s appliance and climate products within the RV, marine, and consumer markets throughout the U.S.
OnPoint is a leading provider of warranty services including underwriting, service contract and extended warranty programs, home warranty solutions, logistics, and service management technology.
“OnPoint has an outstanding reputation for customer service,” said Aaron Fidler, co-founder and CEO of Furrion. “Partnering with OnPoint will give our customers what they have come to expect of Furrion – the best possible service experience. Working together will allow us to service our accounts more effectively and expedite requests. Our consumer support team at Furrion will still be the first contact for our consumers and will ensure a smooth process.”
OnPoint has more than 6,000 servicers across the U.S. and can provide service to dealerships, residences, or even remote locations. OnPoint has the ability to install Furrion products for commercial builders, as well.
“Furrion represents further expansion in the warranty services space for OnPoint,” said Chris Smith, CEO of OnPoint Warranty Solutions. “Our desire to better engage with and deliver superior services to consumers fits well with Furrion’s high-end, innovative product portfolio. It values its consumer relationships and its brand image. We’re excited that Furrion has trusted the OnPoint team to deliver the highest quality product service experiences to their consumers.”