Gubagoo Launches ‘Virtual Meetings’ to Give Dealers Tools to Meet Customers Remotely
Boca Raton, Fla.-based Gubagoo announces the launch of Virtual Meetings, its new video conferencing solution that will enable dealers to start face-to-face video meetings with their customers using any messaging platform.
The recent changes to the vehicle retail environment have increased the importance of doing business online for dealers. Gubagoo’s Virtual Retailing, which allows dealers to sell vehicles online, and Gubagoo’s ChatSmart, which facilitates conversations with customers on dealers’ websites, have seen record usage in the past 6 weeks.
To continue to support dealers with the technology they need right now, Gubagoo’s Virtual Meetings was developed to allow video conversations to support the buying process, whether they are using chat or engaged in a full digital retailing experience with Gubagoo’s Virtual Retailing.
Gubagoo’s Virtual Meetings allows dealers to provide an in-person experience without customers having to be in-store. Dealers and customers can achieve their goal of finding the right vehicle, together, with as little learning and adapting as needed in a new buying process.
A virtual meeting can be created in GLive, Gubagoo’s dealer communication tool. Once the virtual meeting is created, dealers can invite customers by URL in any other text-based channel such as e-mail or Facebook Messenger.