DealerPRO will be presenting three workshops at the upcoming RV Dealers Convention Expo aimed at helping improve fixed operations success at any dealership.
First, at 8 a.m. on Nov. 14, Ken Barnes, director of sales for DealerPRO, will present “Four Simple Changes for a Record Year in Fixed Operations.”
Barnes will provide the outline for RV service and parts departments to dramatically increase gross profits through proven processes to include compensation plans, training outlines, measuring results and making adjustments, plus ways to reduce RECT (repair event cycle time).
Learning objectives for the session:
- Compensation plans that increase technician productivity by 50 percent or more
- How to reduce RECT to achieve a record year in fixed operations gross profits
- How to measure performance
Next, at 11:30 a.m. on Nov. 14, CEO Don Reed of DealerPRO and Peter Martin, director of marketing for DealerPRO, will examine “Technician Recruitment: Best Practices for Hiring & Retaining Top Talent.”
The pair will share proven best practices for identifying and attracting top talent, leveraging digital platforms such as social media advertising, and search engine marketing to reach potential candidates.
Learning objectives for the session:
- Gain a comprehensive understanding of the most effective strategies for technician recruitment
- Actionable plans and strategies to improve technician retention rates and build a high-performing team
- Practical insights into the process of identifying, attracting, and hiring top talent for their dealership’s fixed operations
Then, at 2 p.m. on Nov. 14, Barnes returns to host “10 Key Habits of Top Performers in Fixed Operations.” This workshop will cover key processes that, when followed, increase gross profits and gives attendees a checklist of items to ensure success.
Learning objectives for the session:
- How to identify opportunities for improvement
- Specific courses of action How to identify opportunities for improvement
- How to build an action plan that gets results
These workshops take place during Fixed Operations Day at the RVDA Convention. The special discounted Fixed Operations Day price of $389 is good for admittance to the convention beginning on the evening of Wednesday, Nov. 13, and all-day Thursday, Nov. 14. In addition, Fixed Operations Day participants will be able to attend an extra bonus session “Elevate Your Fixed Operations Through Online Training and Certification,” with RVDA Fixed Operations Consultant Tony Yerman, on Friday, Nov. 15. Fixed operations professionals can register for the convention here.
