Motility Software Solutions has partnered with Kenect, a business-texting platform that allows dealers to send and receive text messages from their existing business phoneline.
This partnership will include an integration between the Motility management system and the Kenect platform. This integration will allow contacts to sync between the two systems, as well as sending automated messages, including online review requests and surveys.
“We’re thrilled about this integration and partnership with Kenect,” said Brad Rogers, CEO of Motility. “We’re always striving to add more value to our system and know that integrating Kenect is going to be a powerful new addition.”
In addition to the integration with Motility, the Kenect platform:
- Converts inbound leads via text messaging
- Reduces phone traffic by up to 35 percent and eliminates “on-hold” times for customers
- Generates dozens of five-star reviews on Google, Facebook, and important industry review sites
- Schedules service appointments and sends text reminders to reduce no-shows
- Sends photos, attachments and service updates via text message
- Sends out event promotions and special offers
“Motility has been an important player in the industry for several years now,” said Shaun Sorensen, co-founder and CEO of Kenect. “We’re excited to be working together, and know we’re going to deliver a great new addition to both of our platforms.”