For the third edition of its NATDA Dealership Performance Training webinar series, the North American Trailer Dealers Association will enlist the help of RV Technical Institute Subject Matter Expert and professional consultant Mark Podeyn. Podeyn will examine what today’s trends means for dealerships and why their parts departments may need refining.
According to a study conducted by the RV Industry Association, aftermarket consumers still prefer to make their parts and accessory purchases in a physical retail store. In his webinar taking place at 2 p.m. ET on May 30, “Parts & Accessories: Online vs. Brick & Mortar Sales” will discuss the key behaviors customers are exhibiting and how dealerships should evolve to meet their needs.
To register for the webinar, click here.
