Prevost has opened its new service center in Orlando, Fla. With this addition, the company’s Parts & Service Network is growing again after the opening of four new service centers in North America last year. Prevost now has 15 service locations.
The Orlando service center, which opened for business at the end of August, supports local economy as it required investments of $6 million and plans to hire up to 50 employees. It is a full-service facility and staffed by technicians who are factory trained to work on Prevost, Nova Bus and Volvo motorcoaches, as well as other motorcoach brands.
“The efforts and investments we make in continually expanding our network of service centers reflect the importance the Volvo Group places on our American customer base,” said Håkan Agnevall, president of Volvo Buses. “We aim not only to satisfy our customers by providing quality, reliable and sustainable coaches, but also by providing better access to the best services.”
“The opening of this service center is a new demonstration of our commitment to get closer to our customers, meet their needs efficiently and better serve them,” said François Tremblay, vice president and general manager for Prevost. “The Orlando location brings the total of Prevost owned and operated service centers to 15, nearly double the size of the largest competitor network in the North American Market.”
“Our goal is to ensure that our customers have access to our services easily,” said Randy Castillo, services network director for Prevost. “Thus, by growing the number of service centers and combining them with our fleet of mobile vans, we’re offering to our customers more options, more accessibility and more flexibility.”
“As Mayor of Winter Garden, it is with great enthusiasm that I welcome the opening of the Prevost Service Center here in Winter Garden,” said John Rees. “I am delighted that we’re able to attract investment from companies of this importance. I’m sure this facilitates continued economic development and demonstrates a true commitment to job creation in our community.”
