The Pennsylvania RV and Camping Association (PRVCA) will host its first annual Parts Knowledge Week webinars, Nov. 1–3, with eight different OEMs and distributors. The online event is designed for parts staff, managers and others who can benefit from parts product knowledge.
“All RV industry staff should know about the parts they sell, including their features and benefits,” says Greg Dewalt, PRVCA education director. “We have a great line up of knowledgeable OEMs and distributors to present the one-hour sessions. Parts knowledge is vital in providing excellent service to your customers.”
Participants will earn continuing education units (CEUs) and they will be entered into drawings to win door prizes from the vendors. The sessions are worth one to two CEUs.
OEMs and distributors participating in Parts Knowledge Week include Keller Marine and RV, King Connect, MorRyde, Norcold, Progress Manufacturing, MEC, Safety Alert and WFCO.
The schedule is as follows:
Monday, Nov. 1
10:15 a.m. – 11:15 a.m.
Safety Alert CO/LP Alarms and Smoke Detectors
11:30 a.m. – 12:30 p.m.
Marshall Excelsior Company LP Hoses, Regulators and Adapters for RVs
12:30 p.m. – 1 p.m. Lunch Break
1 p.m. – 2 p.m.
MORryde SRE4000, CRE3000 & Step Above Trailer Suspension
Tuesday, Nov. 2
10:15 a.m. – 11:15 a.m.
Progress Manufacturing Equalizer Hitch, E2, Fastway Trailer Products
11:30 a.m. – 12:30 p.m.
King Connect: King OEM Wi-Fi Factory Pre-Wire & Cell Booster Installation
12:30 p.m. – 1 p.m. Lunch Break
1 p.m. – 2 p.m.
Keller Marine Add-on packages at the Point of Sale with a GMROI component
Wednesday, Nov. 3
10:15 a.m. – 11:15 a.m.
WFCO WF-8955-MBA & WF-9855 Converters
11:30 a.m. – 12:30 p.m.
WFCO WF-8955-REP & WF-8735 Converters
12:30 p.m. – 1 p.m. Lunch Break
1 p.m. – 2 p.m.
Norcold Refrigerator parts
“Set yourself aPART” and register for Parts Knowledge Week. Registration is free to anyone in the RV industry, but it is limited to 100 participants. Register at https://bit.ly/3pfFWNo. Registered attendees will receive a Zoom link to participate.
