A World of Training President Michael Rees and Spader Business Management President John Spader are teaming up for a special convention session called “Solving the Performance Puzzle for 2020” on Wednesday, Nov. 13, from 2 to 4:15 p.m. during the RV Dealers Association Convention/Expo.
The event takes place Nov. 11 to 15 at Caesars Palace on the Las Vegas strip.
First, Spader will take attendees through an assessment of your business, which will allow you to look at it from a strategic point of view. Attendees will see what a successful business looks like and learn the three growth curves. Rees will share the specific ground-level processes to install and monitor that allow you to tap the potential of the dealership, including “branding” of your front-line personnel when working with the customer of today.
During this workshop, attendees will learn:
- Key numbers and measures to guide you in deciding whether to focus on stability or growth
- Self-assessment tools that allow you to rank your dealership regarding its readiness for stability and growth
- A business development model designed to map out the next steps to healthy, strong and stable growth for your company
- The best personality traits for employees to show how your dealership is differently better
- Specific requirements for employees to work seamlessly with ALL customers– ALL generations
- Clearly defined processes to work the business model described above, for both stability and growth
Visit the convention website for more information about the workshops and speakers as they are announced. The schedule-at-a-glance can be viewed here and will be updated periodically as the convention approaches.
To register, click here.
