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RMS Releases 2022 ‘State of the Industry’ Report

RMS, a cloud-based property management company focused on the outdoor hospitality industry, has released its 2022 State of the Industry Report.

The company noted that from 2020 to 2021, RMS North America saw a 35 percent increase in bookings, and its newest report shows that domestic travel is still likely to account for another very strong year for the outdoor industry.

The report offers information on traveler sentiment, expectations post-pandemic and how properties can adapt and cater to guests.

Some of the highlights:

Even with declining COVID cases, people still prefer to stay local. Domestic travel, especially within 300 miles, offers guests the chance to see more in a shorter time frame. It also allows travelers to spread their time off over more trips. However, with the rising return–to–office rates, people will be more selective with their vacation time.

Driving instead of flying provides extra safety measures for those still worried about air travel, since they can control the size of their group and avoid crowded airports.

The desire for travel is high, but guests will stick close to home and visit more local destinations. However, that doesn’t mean they will be pinching pennies as travel spending will increase as people treat themselves to much needed time off. COVID protocols around improved cleaning and self-service will remain popular with guests even as pandemic worries decrease.

To read the full report from RMS, click here.

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