March 12–18 has been designated the RV Professional Certification Week by the Society of Certified RV Professionals and the Mike Molino RV Learning Center.
“This week is about recognizing your certified professionals by celebrating their achievements and encouraging others to begin the process of certification through the RVDA-RVIA Tech Certification Program or the RV Learning Center’s parts and service management certification programs,” said RVDA President Phil Ingrassia.
RV Learning Center service management certifications are available for service managers, service writers/advisors, and warranty administrators. There are also certifications for parts managers and parts specialists.
Dealers can learn more about professional certification and training opportunities available for fixed operations staff on the RV Learning Center website.
The RVDA-RVIA RV Service Technician Certification Program identifies service professionals who have demonstrated the knowledge and ability to satisfy established standards in RV diagnostic and repair procedures.
Technician certification and training information is available online at www.rvtechnician.com.
The Mike Molino RV Learning Center is supported by dealers, manufacturers, suppliers, distributors, and other RV industry members who are committed to dealership education and the high level of customer service that is provided by educated employees.
It supports both the Society of Certified RV Professionals and the Young RV Executives program.