RV Retailer announced it has reviewed and enhanced its partnership with RV Technical Institute to provide all RV Retailer techs with access to RVTI standardized training, curriculum and certification resources through RVTI’s Authorized Learning Program.
“We are pleased to announce a renewed partnership with RVTI to deliver training and certification for our service technicians across the RV Retailer family of stores,” said CEO and President Jon Ferrando. “This investment by RVR in tech training will support the continued growth of our service and parts business. RVR leads the industry with the most enrolled service technicians for training and the most Level 1 certified service technicians in the industry in less than a year.”
“RV Retailer’s commitment to training and developing has been incredible, from its dedicated service training centers to the recent appointment of Jon Ferrando to the board of RVTI, RV Retailer has shown relentless focus on delivering exceptional service at its 94 locations across the nation,” said Curtis Hemmeler, executive director of the RV Technical Institute. “It is no secret that the industry faces a shortage of service technicians to support the record number of RVs on the road. RV Retailer is a critical partner to the RV Technical Institute in the efforts to address this shortage and is making a significant difference through their focus on training and developing new service technicians.”
Under the terms of the new partnership and investment by RV Retailer, service technicians employed by RV Retailer will have access to all RVTI training material at no cost to the service technicians. This includes all materials, testing and access to self-paced online programs, as well as a comprehensive training portal and individual profiles to track their personal certifications in the portal.
“The renewed partnership with RVTI expands our commitment to train our 700-plus service technicians. This program coupled with our tech apprenticeship program, on-site tech training, and virtual leaning modules helps our service technicians gain the knowledge and experience needed to grow their careers,” said Chris Glenn, RV Retailer’s vice president of Service and Parts Operations.
