RVDA has announced that its virtual Convention/Expo is continuing to offer several finance and insurance (F&I) workshops on-demand through January 2021.
“These workshops and Vendor Training +Plus sessions offer strategies that can go a long way toward helping dealerships maximize their F&I potential,” said RVDA President Phil Ingrassia.
Workshops include:
Effective Ways to Sell More F&I in 2021
Shawn Moran, director of RV F&I Training & wholesale division, Brown & Brown Dealer Services
This session is designed to give insight into a sales process within the F&I office that allows the business manager to connect with clients’ needs more effectively.
Making It Easy for Them to Say Yes: Sales Department to Financial Services Manager
Geoffrey Skakun, Western Canadian trainer, iA Dealer Services
Skakun discusses why customers should do business with a dealership and its staff, and how to make it easier for the customer to say yes. Attendees will learn how to differentiate a dealership and sales department from others and how to transition customers from sales to F&I.
Service Agreements & Reaching New Buyers: An Update from Protective
Bill Koster, vice president, Specialty Products, Protective Asset Protection
As a flood of new buyers enter the market, they may not be familiar with how service agreements can protect their new motorhome or travel trailer. Koster explains the benefits of service agreements to new buyers and trends in service agreement penetration.
The Get to 80% Challenge
Paul Sheldon, regional vice president, Protective Asset Protection
Is 80 percent too high a goal for RV service contract penetration? This challenge is designed to get dealers moving closer to the goal.
Down Payment Cures Reverse Equity
Jered Sobel, vice president, Sobel University
This seminar addresses how to help a client that is in a significant reverse equity position. Many dealerships find themselves in disputes with customers when determining trade value or pricing to overcome potential reverse equity situations. As a result, customer interactions end when an agreement can’t be made over down payment. This session will equip sales staff and F&I teams with actionable tools to increase profitability.
Vendor Training +Plus Sessions
Coach-Net – Enhancing the Roadside Experience
Shannon Boudreaux, client sales manager, Coach-Net
Coach-Net’s roadside assistance and RV tire and wheel plans go together to bring dealership customers the ultimate carefree RVing experience. Attendees can join this session to find out what makes Coach-Net different from other providers, and how its tire and wheel program “redefines the industry standard,” RVDA said.
Driving F&I Success – Setting the Goals and Reaching Them
Myril Shaw, COO, Dealer Profit Services
A successful F&I department adds consequential profit to the bottom line. Success must be well defined in terms of clearly measurable targets. Once those targets have been set, achieving them is a matter of a manageable, replicable process. This session offers advice on how to drive F&I effectively and profitably.
In addition to more than 40 on-demand sessions covering all aspects of dealer operations, vendor exhibitor booths are open for attendees throughout the on-demand portion of the convention/ expo, which closes on Jan. 31.
The 2020 virtual convention is presented by RVDA, RVDA of Canada, and the Mike Molino RV Learning Center.
Visit https://www.rvda.org/convention for more information.
