Blue Compass RV was today recognized by Airstream for outstanding customer service in sales and service with the prestigious Five Rivet Award for six Airstream locations in the United States.
Launched in 2017, Airstream’s Five Rivet Dealer Standards Program requires dealers to meet the highest standards for both sales and service.
Jon Ferrando, founder, CEO and president of Blue Compass RV, said, “I’m proud of our Airstream teams for achieving Five Rivet distinction at six of our Airstream stores. Airstream is an iconic brand with customers that expect and deserve the high level of customer service that we provide them. We are honored to represent the brand and achieve this highest level of customer service with the Five Rivet distinction.”
The six Airstream locations achieving the Five Rivet distinction in the quarter are listed below:
- Airstream of Tampa
- Blue Compass Gainesville
- Blue Compass Albany
- Blue Compass Greensboro
- Airstream of Austin
- Blue Compass Des Moines
“Our focus as an organization is on the customer experience and our attention to it is paying off. These six stores have made Blue Compass RV one of the dealers with the most Five Rivet locations in the whole country. Our Airstream store in Austin was renovated this past year and we also have the Gainesville and Albany locations making its first Five Rivet this year,” said Ferrando.
“Blue Compass RV provides the very best in sales and service our Airstream customers expect. They recently were awarded the largest dealer group in volume of sales for Airstream, and this is a big reason for their success,” said Bob Wheeler, president of Airstream.