Philadelphia-based BOLT ON TECHNOLOGY said it has helped nearly 10,000 independent repair shops drive customer loyalty and reap higher revenues by using its software. Examples of its technology include Digital Vehicle Inspection reports, which give drivers the ability to see photos of their repairs and read technician’s notes on a mobile device, and automatic text message service reminders, next-appointment scheduling and text-to-pay functions.
Formerly available only to traditional repair shops using compatible third-party shop management programs, BOLT ON’s full capabilities are now available via the cloud to any repair shop through NextGear, making it possible for any customer-facing repair operation with an internet connection and a mobile device to improve communications, strengthen relations and increase business with customers. No additional software or hardware is required.
RV and marine repair shops are but two of the types of business that could benefit from the BOLT ON software, the company said.
