Spartan Motors has announced that Kurt Beyer has joined as the VP of aftermarket, which includes functions such as aftermarket parts sales and support, training, customer service and support, warranty provision and application, factory and dealer service, and vehicle refurbishment – across product verticals.
Beyer has also been appointed to the Spartan Leadership Team.
“Adding a VP-level position to the company that will be 100 percent committed to improving our after-sale service and support functions further represents our commitment to our customers,” said Tom Ninneman, COO of Spartan Motors. “Bringing Kurt Beyer and his tenure to the organization is taking customer-centricity to the next level.”
Beyer brings more than twenty years of aftermarket and continuous improvement experience to the organization. Having most recently overhauled the customer service and support functions for EMT International, Beyer brings next-level expertise in the areas of call center management, technical product support, field service, and escalation procedure management to avoid downtime for customers.
“Joining Spartan as they hit their stride on the path to growth is the perfect time to ensure we remain 100 percent focused on the customer experience,” said Beyer. “I look forward to working with the entire aftermarket team to bolster Spartan’s after-sale functions to the highest level.”
