Thor Motor Coach Launches Customer Care App

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Thor Motor Coach has announced a new customer care app that runs with Togo, a technology company owned by TH2. The new Thor Motor Coach app is designed to serve as a companion to Thor Motor Coach owners. It will track maintenance, keep service records, and send notifications when it’s time for maintenance. Additionally, it functions as an integrated link to Roadtrippers, a trip planning tool, as well as checklists for the next time a user hits the road.

“The Thor Motor Coach app simplifies a complex process for both experienced and first time RV owners,” said Jon Krider, VP of product development and marketing at Thor Motor Coach. “Our partnership with Togo helps evolve the way we do business so we can stay better connected with our owners.”

Using the Thor Motor Coach app helps ensure that Thor Motor Coach owners get service and access to brand-specific news and updates. This first edition provides the following features with plans for ongoing updates and increased functionality, including another major release this spring.

Users can manage and track routine maintenance checks or schedule a service appointment. They may set or enable reminders to inflate tires, check smoke alarms, handle other vital tasks and fully prepare for the next adventure.

Users also can add the name, contact info, location and website of service centers, either nearby or along the route. Preferred centers can be linked for easy access to email or call with a click.

The app sends notifications when key RV ownership details like vehicle registration are due. Users may enter costs, document expiration dates and add important information and reminders in the notes section.

“Togo is on a mission to allow RVers to go more miles with fewer trials,” said Steven Hileman, VP of marketing and customer experience for Togo. “With checklists and service reminders at their fingertips, Thor Motor Coach owners can spend more time enjoying the freedom of living on the road and less time worrying about maintaining their RV.”

Thor Motor Coach App was built as a companion for Thor Motor Coach owners. The Thor Motor Coach App is available for download in the U.S. via the Google Play Store for Android and the Apple App Store for iOS. For more information on the app, click here.

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