Velarium, an Airxcel Inc. brand, has launched its first RV Technical Institute (RVTI) Level 3 accredited training program for its RV awning systems, expanding its commitment to supporting the professional RV service industry through advanced technical education.
The 1.5-hour course is designed specifically for RV technicians seeking deeper technical expertise in Velarium awning systems, with a strong emphasis on warranty service, diagnostics and best practices for repair and replacement. As an RVTI Level 3 Accredited Training Provider, Velarium joins fellow Airxcel brands Dicor, Aqua-Hot, Suburban and Coleman-Mach in offering RVTI-approved technical training.
Industry‑Led Training Supports RV Technicians With Practical Expertise
The Velarium training curriculum covers real-world service scenarios, familiarizes trainees with manual, electric and integrated awning models, and addresses key parts like fabrics, arms, motors and sensors, Velarium said. It also includes diagnostics, warranty requirements, removal/replacement, calibration, testing and troubleshooting.
Training will be led by Todd Vice, director of aftermarket sales for Velarium, and is structured to help technicians perform efficient, accurate service while reducing warranty claim issues and improving customer outcomes.
“At Velarium, our approach to training is centered on long-term partnership with the RV service industry, and our new RVTI Level 3 program reflects that commitment,” said Vice. “By providing advanced, RVTI-accredited training focused on real-world service and warranty scenarios, we’re helping technicians work more efficiently, reduce friction in the service process and ultimately deliver a better ownership experience for RV customers.”
Technicians and service professionals interested in learning more about Velarium’s RVTI Level 3 training or registering for available sessions can visit campaigns.airxcel.com/product-training-registration starting in September 2026. For product training prior to September, interested parties can reach out to Todd Vice at [email protected] for additional information.
