The old adage is that “accidents will happen.” But when they do, businesses have to respond appropriately.
The subject is the topic of a one-hour webinar Thursday (Feb. 19) at noon. The course is provided by the RVDA through the Mike Molino RV Learning Center.
“KPA District Manager Amanda Rawls will dissect accidents from beginning to end, highlighting the investigation, analysis, and the final decision making process, to learn how you can manage accident investigation and prevent accidents in the future,” according to a news release. “Participants will learn the root causes and costs of accidents and how to accurately investigate them.”
Dealers who cannot attend can register for the course to receive links to the material for later viewing.
For questions or feedback, please contact Karin Van Duyse at the RV Learning Center at [email protected] or by phone at 703-591-7130.
RVDA, the National RV Dealers Association, is the national association representing RV retailers. The association’s members include RV dealers, RV rental operators, and RV aftermarket sales and service locations. For more information, visit www.rvda.org.