Toni Taylor-Wehr exemplifies what it means to be a genuine leader at Campers Inn RV. Across 38 locations, she consistently steps up to fill gaps and assist those in need, showcasing her unwavering commitment to the company’s values, her nominator says. Toni’s leadership is defined by resilience and adaptability. Peers say she never backs down from a challenge, no matter how complex. “She embodies the spirit of teamwork and dedication, often making personal sacrifices to ensure our stores continue to operate smoothly and our customers receive the best possible service,” says one nominating peer.
Her actions inspire those around her to rise to the occasion, and she lives and breathes the Campers Inn values every day.
“Toni’s ability to lead by example has helped maintain the company’s strength and unity, especially during times of uncertainty,” a peer notes.
In fact, Toni was a pivotal force in navigating the unprecedented challenges of COVID-19 supply chain disruptions. By effectively handling inventory and merchandise during the pandemic, she ensured stores stayed well stocked and competitive with innovative products.
Her understanding of supply chain dynamics and customer needs helped her implement strategic initiatives to secure high-demand items, optimize inventory turnover and streamline purchasing processes.
“Even amid shortages, she successfully balanced stock levels across our locations, ensuring that our stores looked favorable and fully prepared to meet customer demands,” a peer notes. “Toni’s foresight in identifying alternative suppliers and her skillful negotiation during supply crises allowed us to keep the latest and most relevant products on the frontlines. Her commitment to excellence and adaptability has helped to ensure our customers continue to trust us as the ‘Trusted Resource,’ despite the challenges brought on by the pandemic.”
Another peer says Toni has helped ensure parts offerings remain aligned with the ever-changing RV industry and broader market trends. “Her forward-thinking approach has allowed us to stay ahead of the curve, consistently providing customers with the latest and most relevant products,” the peer adds.
Toni closely tracks industry shifts and customer preferences to refine inventory to meet evolving demands.
“Her efforts have directly contributed to enhancing the customer experience, ensuring that we not only meet but exceed expectations with a superior range of products,” says another peer. “Toni’s ability to adapt our offerings to stay relevant in a dynamic market has reinforced Campers Inn’s position as a trusted resource in the RV industry. “
Peers say exceptional relationship-building skills have been the cornerstone of Toni’s success.
“She has cultivated strong, trusted partnerships with all our stakeholders and distribution partners, ensuring seamless collaboration and communication across the board,” reports a peer. “Toni’s dedication to fostering these connections not only enhances our operational efficiency but also contributes to a more robust and reliable customer experience.”
Toni embraces the RV lifestyle and enjoys golfing in Michigan as she travels with her son’s baseball team.
Toni’s advice for upcoming leaders in the RV space:
“Build strong relationships: The RV industry thrives on relationships — with customers, colleagues and industry partners. Prioritize customer service and foster a culture of trust and collaboration both internally and externally.”