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Features
Situational Salesmanship
RV salespeople deal with varying personalities and customer types every day, and if they are not thoroughly prepared in advance,…
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Features
The Importance of Making a Strong Connection With Customers
Most RV dealerships today use a “selling system” for their sales staff to use with customers, offering a step-by-step approach…
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Selling RVs in a Down Economy
During the initial surge of COVID-19, RV dealerships experienced record sales, profits and commissions as a high number of customers…
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How RV Dealers Can Boost Sales Through Relationships
One of the ongoing questions RV salespeople face today is determining what the most successful approach to selling really is.…
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8 Steps To Prevent Customer Objections at Your Dealership
Objections are often an integral part of the sales process, which can arise from the moment the customer walks in…
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How RV Salespeople Can Make a Great First Impression
There are many things RV salespeople need to master to increase their chances of closing deals. The salesperson of today…
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How Salespeople Can Understand Customers Better
The human engagement between customers and salespeople is an interesting phenomenon to observe, especially during the first few minutes of…
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Features
Trust First, Sale Second: The RV Sales Strategy That Actually Works
There are so many things that could cause stress for the average RV customer today. Interest rates are still quite…
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How RV Dealerships Can Meet Modern Buyer Expectations
Shopping for an RV can be exciting and fun, but also stressful to customers, as they weigh the plusses and…
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Win Over the Customer First
There is one scenario at RV dealerships that might be at the heart of losing more deals than any I…
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How To Handle Customer Rejection
One of the things new salespeople tend to underestimate and experienced salespeople constantly struggle with is being able to manage…
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Features
Effectively Managing Downtime in Sales
Unfortunately, there are many things a salesperson cannot control when they go to work each day. They have no control…
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Features
Reading Your Customers’ Body Language Cues
In these slow economic times for the RV business, salespeople are under constant pressure to find a competitive edge against…
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Features
The Importance of Follow-Through in Sales
There are many steps that need to happen correctly for salespeople to close a deal with customers when the weather…
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Features
Adjust Presentations To Fit Your Customer’s ‘Type’
As I talk to some of the best RV salespeople in RV dealerships across the country, I find one common…
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Features
How To Actively Listen to Your Customers
If you were to ask customers what their number one complaint is when working with a salesperson, what do you…
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Features
The Benefits of Building Customer Trust
Of all the things salespeople need to learn when working with customers, the one thing often missed when dealerships train…
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Features
The Make-or-Break Moment With Customers
Many RV dealerships in the United States have at least a general sales process they like their staff to follow…
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Features
The Top 11 Most Important RV Sales Skills
There are many skills RV salespeople must master be in the top 20% and start living more off their referral…
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Features
The Advantage of Selling Based on Trust
When you look closely at the sales training that RV dealerships are doing, it is amazing how they differ from…
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Features
Dealership Salespeople Must Take Steps To Build Trust
The following are excerpts from Tom Morin’s new book called No Trust, No Sale: So many customers have such a…
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RV News
Blog: No Trust, No Sale
There are varying levels of commitment to salesperson training at RV dealerships across the country, ranging from extensive time and…
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RV News
Blog: What RV Customers Really Want
There’s no question, after a bad experience at another dealership, some customers walk in with a grumpy attitude that makes…
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RV News
Blog: Excellent Follow-Through Builds Credibility with Customers
There are many things that can go wrong in the sales process that can lead a customer to not buy…
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RV News
Blog: Customers Don’t Always Know What’s Best for Them
Let’s face it, walking through and looking at RVs at the dealership sure is fun. With all the advancements, technology…
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RV News
Blog: Know Your Customer: Part 2 of Know Their Type
Editor’s note: This is the fourth in a four-part blog series (and the second of a two-part installment related to…
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RV News
Blog: Know the Customer: Part 1 of Know Their Type
Editor’s note: This is the third in a four-part blog series (and the first part of a two-part installment related…
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RV News
Blog: Know Your Customer – Know Their Day
Editor’s note: This four-part blog series is taken from author, consultant and career coach Thomas Morin’s book, “Know Your Customer:…
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