Barletta Boats was founded by Bill Fenech, who was one of the founders of Grand Design RV.Barletta Pontoon Boats has been recognized with a 2020 National Marine Manufacturers Association Customer Satisfaction Index Award in its third year of production, according to the Goshen News.
Barletta has received the award every year that it has been eligible, the company said in a news release.
The NMMA CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Award recipients achieved an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine. Participating manufacturers must survey all new boat buyers during this period.
